Privacy Policy
At 3A Automotive & Diesel, safeguarding your privacy is our top priority. Here's what you need to know:
1. Introduction
3A Automotive & Diesel respects and protects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including SMS/text messaging. By using our website or engaging with our services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following information:
Name, email, and phone number
Appointment preferences
SMS opt-in status and communication history
Any additional information submitted via our website or intake forms
3. Use of Information
We use the information to:
Schedule and confirm appointments
Send SMS appointment reminders and offers (with consent)
Provide post-consultation follow-up and reminders
Improve our website and services
4. SMS Messaging & Consent
By submitting your phone number via our website or forms, you consent to receive SMS messages regarding:
Appointment confirmations and rescheduling
Follow-up information
Limited-time offers related to repair services
Message frequency may vary. Standard message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP. To receive help, reply HELP or contact our office directly. No PHI or sensitive treatment details will be shared via SMS.
5. Disclosure of Information
We do not sell, rent, or lease your personal information. We may share information only with:
Internal personnel involved in your care
Service providers such as appointment systems, SMS platforms, and cloud data storage
Legal or regulatory bodies if required by law, subpoena, or court order
All third-party service providers are contractually required to protect your data and comply with applicable privacy standards.
6. Data Security & Storage
We use industry-standard safeguards to protect your personal data and PHI, including:
Encrypted storage systems
Access control protocols
Firewall and antivirus protection
Staff training on data privacy
While no system is 100% secure, we take all reasonable steps to ensure your data is handled safely.
7. Data Retention & Deletion
We retain your data only for as long as necessary to:
Provide ongoing support
Comply with legal recordkeeping requirements
You may request correction or deletion of your data by contacting our shop. However, we may be required to retain certain information for legal or compliance reasons.
8. Your Rights
You have the right to:
Access the personal data we hold about you
Request updates or corrections to your information
Withdraw consent for marketing or SMS communications
Request restrictions on the use of your data (where legally permitted)
To exercise any of these rights, contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party sites or services. We are not responsible for the privacy practices of those external websites. We encourage you to review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website or our services constitutes your agreement to the revised policy.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
3A Automotive & Diesel
1539 W Hatcher Rd, Phoenix, AZ 85021, United States
Phone: +1 602-610-7109
Email: [email protected]